AI Sales Agent with Telegram Approvals & Google Sheets Sync
Go to WorkflowDescription
A complete, ready-to-deploy Telegram chatbot template for food delivery businesses. This intelligent assistant handles orders, payments, customer service, and order tracking with human-in-the-loop payment verification.
β¨ Key Features
π€ AI-Powered Conversations - Natural language order processing using Google Gemini
π± Telegram Integration - Seamless customer interaction via Telegram
π³ Payment Verification - Screenshot-based payment confirmation with admin approval
π Order Tracking - Automatic Google Sheets logging of all orders
π§ Memory Management - Contextual conversation memory for better customer experience
π Multi-Currency Support - Easily customizable for any currency (USD, EUR, GBP, etc.)
π Location Flexible - Adaptable to any city/country
π Human Oversight - Manual payment approval workflow for security
π οΈ What This Template Includes
Core Workflow
Customer Interaction - AI assistant takes orders via Telegram
Order Confirmation - Summarizes order with total and payment details
Information Collection - Gathers customer name, phone, and delivery address
Payment Processing - Handles payment screenshots and verification
Admin Approval - Human verification of payments before order confirmation
Order Tracking - Automatic logging to Google Sheets with delivery estimates
Technical Components
AI Agent Node - Google Gemini-powered conversation handler
Memory System - Maintains conversation context per customer
Google Sheets Integration - Automatic order logging and tracking
Telegram Nodes - Customer and admin communication
Payment Verification - Screenshot detection and approval workflow
Conditional Logic - Smart routing based on message types
π Quick Setup Guide
Prerequisites
n8n instance (cloud or self-hosted)
Telegram Bot Token
Google Sheets API access
Google Gemini API key
Step 1: Replace Placeholders
Search and replace the following placeholders throughout the template:
Business Information
[YOUR_BUSINESS_NAME] β Your restaurant/food business name
[ASSISTANT_NAME] β Your bot's name (e.g., "Alex", "Bella", "Chef Bot")
[YOUR_CITY] β Your city
[YOUR_COUNTRY] β Your country
[YOUR_ADDRESS] β Your business address
[YOUR_PHONE] β Your business phone number
[YOUR_EMAIL] β Your business email
[YOUR_HOURS] β Your operating hours (e.g., "9AM - 11PM daily")
Currency & Localization
[YOUR_CURRENCY] β Your currency name (e.g., "USD", "EUR", "GBP")
[CURRENCY_SYMBOL] β Your currency symbol (e.g., "$", "β¬", "Β£")
[YOUR_TIMEZONE] β Your timezone (e.g., "EST", "PST", "GMT")
[PREFIX] β Order ID prefix (e.g., "FB" for "Food Business")
Menu Items (Customize Completely)
[CATEGORY_1] β Food category (e.g., "Burgers", "Pizza", "Sandwiches")
[ITEM_1] through [ITEM_8] β Your menu items
[PRICE_1] through [DELIVERY_FEE] β Your prices
Add or remove categories and items as needed
Payment & Support
[YOUR_PAYMENT_DETAILS] β Your payment information
[YOUR_PAYMENT_PROVIDER] β Your payment method (e.g., "Venmo", "PayPal", "Bank Transfer")
[YOUR_SUPPORT_HANDLE] β Your Telegram support username
Step 2: Configure Credentials
Telegram Bot - Add your bot token to Telegram credentials
Google Sheets - Connect your Google account and create/select your orders spreadsheet
Google Gemini - Add your Gemini API key
Sheet ID - Replace [YOUR_GOOGLE_SHEET_ID] with your actual Google Sheet ID
Step 3: Customize Menu
Update the menu section in the AI Agent system message with your actual:
Food categories
Item names and prices
Delivery fees
Any special offerings or combos
Step 4: Test & Deploy
Import the template into your n8n instance
Test the conversation flow with a test Telegram account
Verify Google Sheets logging works correctly
Test the payment approval workflow
Activate the workflow
π° Currency Examples
USD Version
π MENU & PRICES (USD)
Burgers
Classic Burger β $12.99
Cheese Burger β $14.99
Deluxe Burger β $18.99
Delivery Fee β $3.99
EUR Version
π MENU & PRICES (EUR)
Burgers
Classic Burger β β¬11.50
Cheese Burger β β¬13.50
Deluxe Burger β β¬17.50
Delivery Fee β β¬3.50
π Google Sheets Structure
The template automatically logs orders with these columns:
Order ID
Customer Name
Chat ID
Phone Number
Delivery Address
Order Info
Total Price
Payment Status
Order Status
Timestamp
π§ Customization Options
Easy Customizations
Menu Items - Add/remove/modify any food items
Pricing - Update to your local pricing structure
Currency - Change to any currency worldwide
Business Hours - Modify operating hours
Delivery Areas - Add location restrictions
Payment Methods - Update payment information# Header 1