Sync Shopify orders with your Zendesk contacts

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Built by n8n Team n8n Team
Created on June 05, 2026

Description

This workflow automatically syncs Shopify orders with your Zendesk contacts. Using this workflow, the Shopify email ID, phone number ID and order information will be added or updated to Zendesk contacts.

Prerequisites
Shopify account and Shopify credentials
Zendesk account and Zendesk credentials

How it works
Shopify Trigger starts the workflow whenever a customer`s data is updated.
Zendesk Node then searches the contact by email address.
Set node keeps only the UserId and email of the contact.
Merge by Key node combines the Shopify and Zendesk data.
If node splits the workflow conditionally, check if the contact already exists or not.
If the user exists, Zendesk node updates its contact data.
If the user does not exist, Zendesk node creates a new contact.

Nodes Used (1)

Zendesk
n8n-nodes-base.zendesk