Create Teams Notifications for new Tickets in ConnectWise with Redis

Go to Workflow
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Built by Gavin Gavin
Created on June 07, 2026

Description

This Workflow does a HTTPs request to ConnectWise Manage through their REST API.

It will pull all tickets in the "New" status or whichever status you like, and notify your dispatch team/personnel whenever a new ticket comes in using Microsoft Teams.

Video Explanation https://youtu.be/yaSVCybSWbM

Nodes Used (4)

Code
n8n-nodes-base.code
HTTP Request
n8n-nodes-base.httpRequest
Microsoft Teams
n8n-nodes-base.microsoftTeams
Redis
n8n-nodes-base.redis