Monitor Domains & IPs on AbuseIPDB Blacklist with Slack Alerts

Description

⚙ How It Works

The automated blacklist monitor is designed to be a proactive, not reactive, tool. Here is the high-level process:

Scheduled Checks: At regular intervals (e.g., every 30 minutes or every hour), a monitoring script or service sends a request to a list of predefined DNS blacklists (DNSBLs) and real-time blackhole lists (RBLs).
Lookup Queries: For each check, the system performs a lookup query for our specified domains and IP addresses against the various blacklists. It essentially asks, "Is our-ip-address.com on your list?"
Status Evaluation: The blacklist service responds with a status: either the asset is clean or it is listed.
Alerting Mechanism: If a new listing is detected, the system immediately triggers a notification. This alert contains key information like the asset that was blacklisted (domain or IP), the specific blacklist it was found on (e.g., Spamhaus), and the time of detection.
Status Logging: The status of each asset (clean or listed) is logged in a central dashboard. This allows us to track the history of an IP or domain, see when a listing occurred, and when it was resolved.

Setup Steps

Follow these steps to set up the automated blacklist monitor.

Select a Service: Choose a reliable blacklist monitoring service. Services like MXToolBox, HetrixTools, or Uptime Robot (with custom checks) are popular options.
Create an Account: Sign up and create an account for your organization on the chosen platform.
Add Monitored Assets: Navigate to the "Monitors" or "Assets" section within the service's dashboard. Add all of the following:
Your primary domain names (e.g., yourcompany.com).
All outbound mail server IP addresses.
Any other publicly facing IP addresses associated with your business.
Configure Notification Channels: Set up how and where you want to receive alerts. The best practice is to configure multiple channels for redundancy:
Email: Send alerts to a group alias like [email protected] or [email protected].
Chat/IM: Integrate with a communication tool like Slack or Microsoft Teams and create a dedicated channel (e.g., #blacklist-alerts).
Ticketing System: Configure the service to automatically open a ticket in your help desk software (e.g., Jira, ServiceNow) when a new listing is found.
Set Up Check Frequency: Configure how often you want the system to perform checks. A frequency of every 15 to 30 minutes is a good starting point for a high-priority service like email.
Create a Runbook: A runbook is a document that outlines the steps to take when an alert is received. Create and share a runbook with your team that includes:
Confirmation: How to verify the listing.
Investigation: Initial steps to find the root cause (e.g., checking mail logs for spam).
Delisting: How to submit a delisting request to the specific blacklist provider.
Initial Testing: Once everything is configured, perform a manual check to ensure the system is working and that all notification channels are active. You can often do this with a "test check" button within the monitoring service's dashboard.