AI-Powered E-commerce Customer Support Chatbot with GPT-4 & Supabase

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Built by Sehar Nazeer Sehar Nazeer
Created on June 08, 2026

Description

This AI-powered customer support automation built in n8n handles your e-commerce queries instantly — from order tracking to personalized product recommendations and support ticket management.
Features:

🛒 Order Status Tracking: Instantly retrieve order details from your database.
🎯 AI Product Recommendations: GPT-powered suggestions based on customer preferences.
📩 Support Ticket Automation: Auto-create and manage tickets via email or CRM.
🔄 Context-Aware Conversations: AI agent with memory for smooth follow-ups.
⚡ Real-Time Webhook Responses: Instant, API-driven replies to customers.

Tech Stack: n8n, OpenAI GPT, Webhooks, Supabase, Email API.

Perfect for Shopify, WooCommerce, and custom e-commerce platforms looking to reduce response times and improve customer satisfaction.


Nodes Used (5)

AI Agent
@n8n/n8n-nodes-langchain.agent
Code
n8n-nodes-base.code
Code Tool
@n8n/n8n-nodes-langchain.toolCode
OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi
Simple Memory
@n8n/n8n-nodes-langchain.memoryBufferWindow