Website Lead Management: Send Contact Form Submissions to WhatsApp & Google Sheets

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Built by Roshan Ramani Roshan Ramani
Created on June 07, 2026

Description

Who's it for
Business owners, marketers, and web developers who want to instantly respond to website contact form submissions and maintain organized lead records without manual monitoring.

What it does
This workflow automatically processes contact form submissions from your website, sending immediate WhatsApp notifications with formatted lead details while simultaneously logging all data to Google Sheets for organized lead management and follow-up tracking.

How it works
When someone submits your website contact form, the webhook instantly receives the data, formats it into a professional WhatsApp message with emojis and structure, sends the notification to your phone, and logs all details (name, email, phone, service, message, timestamp) to a Google Sheets database for permanent storage and analysis.

Requirements
WhatsApp Business API credentials
Google Sheets API access with a spreadsheet containing these columns:
date (for timestamp)
name (contact's full name)
email (contact's email address)
phone (contact's phone number)
service (requested service/interest)
message (contact's message/inquiry)
Website contact form that can POST to webhook URL with fields: name, email, phone, service, message
n8n instance (self-hosted or cloud)

Google Sheets Setup
Create a new Google Sheet with the following column headers in row 1:
Column A: date
Column B: name
Column C: email
Column D: phone
Column E: service
Column F: message

The workflow will automatically populate these columns with each form submission and use the date column for duplicate checking.

How to set up
Credentials Setup:
Configure WhatsApp Business API credentials in the WhatsApp node
Set up Google Sheets API connection and grant necessary permissions

Configuration:
Update the recipient phone number in the WhatsApp node (format: +1234567890)
Replace the Google Sheets document ID with your spreadsheet ID
Ensure your Google Sheet has the required column structure mentioned above

Integration:
Copy the webhook URL from the Contact Form Trigger node
Configure your website form to POST data to this endpoint with field names: name, email, phone, service, message

Testing:
Test the workflow by submitting a sample form entry
Verify WhatsApp notification is received and data appears in Google Sheets

How to customize the workflow
Message Format:** Modify the WhatsApp message template in the Format Lead Data node
Additional Fields:** Add more form fields by updating both the Code node and Google Sheets mapping
Email Notifications:** Include email alerts by adding an Email node after the Format Lead Data node
Conditional Logic:** Set up different notifications for high-priority services or VIP customers
Data Validation:** Add filtering rules in the Code node to handle spam or invalid submissions
Multiple Recipients:** Configure the WhatsApp node to send alerts to multiple team members

Nodes Used (3)

Code
n8n-nodes-base.code
Google Sheets
n8n-nodes-base.googleSheets
WhatsApp Business Cloud
n8n-nodes-base.whatsApp